Cancellation & Refund Policy
Cancellation of Services:
Clients have the right to cancel their requested legal services at any time. To initiate a cancellation, please contact our customer support team at [customer support email/phone number]. Please provide your full name, contact information, and a brief description of the services you wish to cancel.
Refund Policy:
Full Refund:
Clients are eligible for a full refund if a cancellation request is submitted within 24 hours of making the payment and no work has been initiated on the requested services.
Partial Refund:
If a cancellation request is made after 24 hours of payment but before any significant work has been initiated, a partial refund may be provided at the discretion of ContractEasily. The amount refunded will be determined based on the extent of work completed and expenses incurred.
No Refund:
Once significant work has been initiated on the requested legal services, no refund will be provided. This includes cases where drafts have been prepared, legal research has been conducted, or advice has been provided.
Refund Processing:
Refunds will be processed using the same method of payment used for the initial transaction. Please allow up to [number of business days] for the refund to be reflected in your account.
Disputes:
In case of any disputes regarding cancellations or refunds, clients are encouraged to contact our customer support team at [customer support email/phone number]. We will make reasonable efforts to resolve the issue promptly and fairly.
Modification of services:
ContractEasily reserves the right to modify, suspend, or discontinue any aspect of the services offered, including the cancellation and refund policy, at any time without prior notice. However, such modifications will not affect the terms of services already agreed upon with existing clients.
Contact Information:
If you have any questions or concerns about our Cancellation & Refund Policy, please contact our customer support team at [customer support email/phone number].
Please read this policy carefully before using our services. By using ContractEasily's online legal services, you agree to be bound by the terms and conditions outlined in this Cancellation & Refund Policy.
Note: This is a sample policy and should be customized to align with the specific terms and conditions of your legal tech firm, ContractEasily. Legal counsel or regulatory experts should review and adapt the policy to ensure compliance with relevant laws and regulations.
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